Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

All our orders have free shipping for standard size products within our standard delivery area.

Which payment methods are accepted in the Online Shop?

Our website is protected by SSL and all our payments are accepted through CCAvenue, one of India’s most secure payment gateway.

Where is your service centre?

We have a team of dedicated repair experts on site. You can contact us and we will have you ship us the product for repair.

How secure is shopping in the Online Shop? Is my data protected?

We are thoughtful about the personal information we ask you to provide and the personal information that we collect about you through the operation of our services.

We store personal information for only as long as we have a reason to keep it.

We aim to make it as simple as possible for you to control what information on your website is shared publicly (or kept private), indexed by search engines, and permanently deleted.

We help protect you from overreaching government demands for your personal information.

We aim for full transparency on how we gather, use, and share your personal information.

What exactly happens after ordering?

We take pride in our speedy delivery, most orders are immediately shipped as and when the order is placed.

Do I receive an invoice for my order?

An online invoice will sent to you after you confirm your order and complete the payment process.

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